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Terms and Conditions/Shipping Info

Ordering and Shipping Information

FLAT RATE SHIPPING

The most we charge for regular items is $14.95 for purchases over $50



Certain items, such as heavy wine kits, glass carboys, and beer and wine bottles will require ACTUAL SHIPPING RATES to be applied. We will call you with the actual rate before processing your order.

$0.01- $11.99= $5.95
$12.00- $49.99= $9.95
$50.00+ = $14.95
All in-stock items will be shipped within 24-48 hours via UPS Ground, DHL Ground, Fed Ex Ground, or US Postal Service. Shipping charges good within the continental US, Shipping to Alaska & Hawaii may be extra. Please call or email after placing your order to arrange shipping outside the continental US.

*Special order items will be shipped within 7-14 days.
COD terms can be arranged - All COD orders must be called in. 877-224-4559.


*APO address orders are subject to additional shipping charges. APO orders will be responsible for actual US Postal charges. You will need to contact us for payment arrangements of shipping charges only. Items are subject to customs on APO addresses - order at own risk. Shipping Insurance is not available for APO addresses.

*4 Payment Options Now Available!*
SECURE CREDIT CARD, MC/VISA/Discover

Paypal (MC/Visa/Discover/AMEX/Electronic Check)
Google Checkout
Or Pay at pickup


Return Policy: Exchange only on non-food items within 30 days with receipt. Due to local and state health laws, food products cannot be exchanged. Defective food items will be replaced if claim is reported to us within 30 days of receipt. Any damages that occur during shipping must be reported within 24-36 hours of receipt to qualify for replacement. Please keep any damaged items for return or inspection by delivery carrier.

Typographical errors and website pricing glitches: Happy Hop Homebrewing is not responsible for typographical errors or pricing errors. We work hard to keep our website updated properly, however human error can occur, therefor we usually honor small pricing errors (within a few dollars) but major pricing errors or missing prices due to typos cannot be honored.